Privacy Policy

Last Updated: October 27, 2024

Effective Date: October 27, 2024

1. Introduction

LluviaSegura ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lluviasegura.cl (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

2.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device ("Usage Data").

This Usage Data may include information such as:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages you visit on our Service
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

3. How We Use Your Information

LluviaSegura uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To provide customer care and support
  • To provide analysis or valuable information to improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer

4. Legal Basis for Processing Personal Data

LluviaSegura may process your Personal Data because:

  • You have given us consent to do so
  • We need to perform a contract with you
  • You have allowed us to process your personal data
  • Processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

5. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

7. Disclosure of Data

7.1 Business Transaction

If LluviaSegura is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

7.2 Disclosure for Law Enforcement

Under certain circumstances, LluviaSegura may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LluviaSegura aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the right to:

  • Request access to your Personal Data
  • Request correction of your Personal Data
  • Request erasure of your Personal Data
  • Object to processing of your Personal Data
  • Request restriction of processing your Personal Data
  • Request transfer of your Personal Data
  • Withdraw consent

10. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

11. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

12. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By mail: Av. España 760, Valparaíso, Chile
  • By phone: +56 32 555 9020